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General
Our refund policy allows customers to request a
refund within 30 days of purchase for products or
services that do not meet their expectations or
are faulty. To be eligible for a refund, customers
must provide proof of purchase. Refunds will be
issued to the original method of payment. Please
note that some products or services may have
specific refund terms outlined in their individual
descriptions. Refunds are processed within 5-7
business days. For more information or to request
a refund, please contact our customer service
team.
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Damages and issues
In the event that a product purchased from our
platform crashes or becomes corrupted, customers
are eligible for a refund under the following
conditions. If the crash or corruption is due to a
fault on our end, we will provide a full refund or
offer a replacement product. Customers must report
the issue within 7 days of purchase and provide
evidence of the crash or corruption. Refunds will
be processed within 14 days of approval. Please
note that refunds are not applicable if the crash
or corruption is a result of misuse or
unauthorized modifications to the product. For
more information on our refund policy, please
refer to our Terms of Service.
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Refunds
Our refund policy aims to provide our customers
with a clear understanding of their rights and
responsibilities when it comes to requesting
refunds for products or services purchased
through our platform. Please read the following
information carefully to familiarize yourself
with our refund process and guidelines. If you
have any questions or concerns regarding
refunds, feel free to contact our customer
support team for assistance.